Can I have an event at a fire station?
Unfortunately, we do not provide the ability to have events at our fire stations.
Can I request a fire engine for birthday parties or special events?
Unfortunately, we do not provide fire engines for birthday parties or special events.
Can you help with a smoke alarm or carbon monoxide (C
For information on smoke alarms and CO2 detectors, please visit our webpage: CO Detectors and Smoke Alarms.
Do you have patches or department merchandise for distribution?
Unfortunately, the San Mateo Consolidated Fire Department does not have patches or merchandise for sale/distribution to the public.
For car seat information, please visit the National Highway Traffic Safety Administration’s webpage, Car Seats and Booster Seats.
How do I dispose of a fire extinguisher?
For information on proper disposal, please visit our webpage: How to Dispose of a Fire Extinguisher.
How do I dispose of expired medications, sharps, or hazardous materials?
Hazardous Materials – All household hazardous items (i.e. batteries, oil, antifreeze, paint, fertilizers, pesticides, thermometers/thermostats, cleaning agents, aerosols, and fluorescent light bulbs) need to be disposed through the San Mateo County Household Hazardous Waste Program. Please call them at (650) 363-4718 or visit http://www.smhealth.org/hhw for an appointment.
How do I get a copy of an incident or investigation report?
To request a copy, please visit our webpage: Request a Public Record.
How do I notify you that I am having a BBQ this weekend?
If you are having a large BBQ, you can report it to non-emergency dispatch at (650) 368-1421.
If you need a tent over 400 feet, you will need a permit. Please contact Fire Prevention for assistance at (650) 522-7940 or email [email protected].
How do I order a Knox Box for my property?
To order a Knox Box within our jurisdiction, please visit our webpage: Knox Box Information.
How do I pay for an invoice from the San Mateo Consolidated Fire Department?
Invoices can be paid online at https://smcfire.telleronline.net/ via credit card or check. Please be advised credit card payments will be charged a convenience fee. Payments may also be made by mailing a check, including the invoice number you are paying, to:
330 W 20th Ave
San Mateo, CA 94403
How do I report a fire hazard?
To report a fire hazard, please visit our webpage: Report a Fire Hazard.
How do I report my neighbor smoking in their apartment?
Unfortunately, the Fire Department cannot enforce the smoking ordinance. For questions about the ordinance, please contact your local police department.
How do I request a ride-along?
Unfortunately, we do not offer ride-alongs.
For information about our Cadet program, please visit our webpage: Cadet Program.
How should I prepare for a power outage/blackout (i.e. oxygen, elevator, and garage doors)?
To learn how to prepare, please visit our webpage: Office of Emergency Services.
I need help getting someone up (lift assist). Who do I contact?
If someone has fallen and/or needs help getting on their feet, please call our non-emergency dispatch number at (650) 368-1421. If they have any injuries of any kind, please call 911.
I need to test my fire alarm. How do I notify the Fire Department?
Please contact non-emergency dispatch at (650) 368-1421.
I received an invoice from the San Mateo Consolidated Fire Department, and I have a question about it. Who do I call?
For questions, please call the Community Risk Reduction Division at (650) 522-7940.