The Operations Division responds to “all hazards” in the community. Personnel must be prepared for fires, explosions, trauma/medical related incidents, hazardous materials releases, transportation related accidents, natural and man-made disasters, weapons of mass destruction (WMD), and the rescue of trapped victims. This division also responds to all manner of non-emergency calls for service to assist citizens when there is no one else available to provide assistance. These calls include pumping flooded basements, securing downed wires, and seeking out the source of potentially dangerous odors or other similarly related calls for service.